Guernsey Electricity has gone live with the HCM module of Microsoft Dynamics 365 for Finance and Operations. With FourVision’s guidance, Guernsey Electricity was able to have a successful implementation in the project’s phase one.
Serving the island for over 100 years, the company is the sole provider of electricity for islanders. It provides a secure and sustainable electricity supply. With big environmental aspirations they are proudly leading the decarbonization of the energy transition. Safeguarding the future of the island’s electricity, they are doing their part for a sustainable world.
Internally, Guernsey Electricity employs around 200 people from a variety of backgrounds. From engineers to accountants, retail assistants to cleaners, jointers to IT technicians, marketers, HR and project managers.
In search of a fitting solution
With the growth of the company and market demands, Guernsey Electricity looked deeply into updating their management and operations tools. The goal was to stop working in silos. Unify the tools and have a modern, cloud-based ERP to handle all business needs under the same platform.
The choice was Microsoft Dynamics 365 for Finance & Operations (D365 F&O), and with it came the need for an HR module to be included.
FourVision’s role
FourVision, the 2019 Global Partner of the Year for D365 HR, completed implementations in a variety of sectors worldwide.
In the case of D365 F&O, we created a number of add-ons for the HCM module that leverages it from average to excellent. In this project, we came in to help implement the HCM module within Finance & Operations and were asked to include Timesheets and Projects as extra functionalities, along with a pay slip feature within the employee self-service.
Working together
FourVision and Guernsey Electricity started working on this implementation back in 2019. To assist Guernsey Electricity with the implementation, we planned some workshops to guide them through the usage of the system, alongside best practice scenarios based on their different business needs.
Furthermore, we created tools such as videos and guides to help them setup and migrate all the data.
The main challenge to solve in the next phase is the payroll interface. During the course of implementation there were some drop-offs from payroll providers that required some adjustments in the project, making us pass this on to the next phase.
After the go-live of the first phase, both Guernsey Electricity and FourVision are happy with the achievements.
“From discovery to implementation, FourVision’s extensive knowledge, ability to communicate efficiently and willingness to go the extra mile to propose the best solution for any question we had was of the highest caliber.”, said Fiona Dove, HR Process Owner – Operation at Guernsey Electricity.
“Guernsey Electricity was heavily invested in this project, testing everything very thoroughly, and you simply don’t see this kind of dedication that often. It truly shows the commitment of both parts to make this project successful”, said Chris Coolen, Implementation Consultant at FourVision.
Conclusion
The work is not over. We are entering phase two and we are committed to further develop the functionalities in order to support Guernsey Electricity’s business goals. In particular, progress with data analytics and obtaining the best MI from the system.
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